Our Mission

Fjord designs transformational digital services

If your organisation needs to harness the power of service design to innovate across digital platforms, Fjord can help you meet the challenge. We’re one of Europe’s leading digital service design agencies, envisioning and building connected interfaces to shape the future.

For almost a decade, Fjord’s experience, dedication and people have delivered solutions that make a real difference to our clients, who include global telecoms and technology giants and major media owners, plus some of the brightest new startup ventures.

In December 2010 Fjord was ranked 29th in The Sunday Times Virgin Fast Track 100, confirming our position as the fastest-growing service design consultancy in the UK and EMEA.

Find out more about our mission, approach and our success stories here.

Working with Fjord lets clients bring digital visions to fruition

In the service design environment, clients increasingly need a partner that can cope with the demands of fast workshop-based envisioning and strategy work, leading smoothly into applied service design and finally to a groundbreaking launch in the marketplace.

Our flagship projects have included this kind of strategic direction and design for Nokia, Ericsson, Telefonica and Yahoo! among others. Subjects that are very much in demand right now: mobile expertise, cross-platform experience, social media knowledge, service design and design thinking, Fjord has been working on for 10 years.

Fjord was also instrumental in bringing the hugely successful award-winning BBC iPlayer to mobile. These clients have drawn on the skills and experience that make Fjord one of Europe’s leading cross-platform service design agencies.

With offices in Berlin, Helsinki, London, Madrid and New York, Fjord is turning opportunities and visions into real-world services across multiple digital platforms.

Olof Schybergson, Founder and CEO:

“When we started Fjord in 2001, we pushed ourselves to get to the heart of digital media. I still feel that the single most important role that digital plays comes down to one thing: enhancing communication. I love the fact that we’re doing meaningful work in the hotspot where true innovation meets mass-market appeal.”