NSN Communications Suite

The challenge:

To help them to compete and retain users, Nokia Siemens Networks wanted to enter the market of PC soft phones with SIP technology for ISPs and operators.

Fjord’s role:

We benchmarked and designed the original application, which has now gone through several releases. Fjord also introduced a framework that united product development and marketing, making roadmapping future releases easier.

Our approach:

We worked for several weeks on location with the developers, including several rumbles with the client to generate ideas.

Result:

2 successful releases so far.