Why Waitrose’s self-scanning snub shows risk to brands

Laura Roberts

February 17, 2014

Marketing Magazine: Mark Curtis, Chief Client Officer at Fjord, shares his views on the future of self-service [click to view original article]

Laura Roberts

February 17, 2014

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Let’s begin with one simple observation: we spend our days working and most of our time with our colleagues. Our daily tasks are shaping the world around us. Our work provides for our families and our organisations drive our economies. The services and products we create impact people, cities, and communities.

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