Andy Polaine

Group Director, Fjord Client Evolution

Andy Polaine

Following 2.5 years in the Asia Pacific as Fjord’s Regional Design Director and heading up Fjord Evolution in the region, Andy is now Group Director of Fjord Client Evolution. In this global role, Andy helps clients build and grow their own capability and transform their organizations through sharing Fjord’s wealth of design and innovation experience.

Andy has 24 years of collaboration with clients across a range of industries, including finance, insurance, telecommunications, automotive, media, design and education, and has been involved in interaction design since the early 90s, when he co-founded award-winning media group, Antirom, in London. He holds a PhD from the University of Technology, Sydney and is a Fellow of the Royal Society for the Encouragement of Arts, Manufactures and Commerce, as well as the author of 160+ articles and co-author of the book, Service Design: From Insight to Implementation.

When Andy isn’t writing or working, he’s busy adding design books to his “ridiculous” collection, (attempting) to practice Iyengar Yoga, and playing the saxophone and piano. You can also find frequently him lending his views and voice to Fjord Fika, our design podcast.


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