Fjord Paris

Senior Interaction Designer – Fjord Paris

At Fjord, Interaction Designers are responsible for creating systems and frameworks to organize information and help users understand how an application will work. Interaction Designers are expected to consider the project from a high level and how the recommended solution fits into an overall service design objective, but they must also consider the fine details of user interaction components, labels, and flows to help users achieve their goals. Interaction designers should be comfortable understanding and communicating complex services and designing for a variety of platforms like mobile, web, and TV.


Key Responsibilities:

• Define the information architecture, wireframes and user flows and validate it through
usability testing
• Create light weighed specifications and style guides to supplement prototypes for
our implementation partners
• Work directly with customers and prospects to design end-to-end experiences using
participatory and iterative design techniques including observational studies customer
interviews, usability testing, and other forms of qualitative and quantitative research to
uncover insights, learn about user behavior and verify design concepts
• Apply conceptual thinking to create world-class digital services across multiple
platforms, smartly bringing together user needs, business goals and technical realities
• Develop sound UX concepts, including the definition of customer needs, task analysis,
and the creation of personas, storyboards, scenarios, user flows and use cases.
• Translate concepts into designs that illustrate simplicity despite system complexity
• Create instant tangibility for the Fjord team and the client through storytelling and
rapid prototyping methods, ranging from paper sketching to digital prototyping
• Effectively communicate research findings, conceptual ideas, detailed design, and design
rationale both verbally and visually
• Work closely with development teams to ensure that design specifications are
• Participate as a contributor to an interdisciplinary team that includes other designers,
project management, business and brand strategists, and hardware and software


Required Background and Skills:

• 6+ years in-depth knowledge and experience of user interface design with consumer
applications, preferably mobile devices, rich web apps/site, responsive web design,
interactive TV within the media, telecommunications, and broadband industries
• Significant overseas experience either studying or working in design, outside your home
• Fluent written and verbal French and English
• Creative problem-solver with the ability to work with a blank slate and inspire others
• Strong knowledge of design process and project management
• Strong influencing, negotiation and communication skills (written, verbal, presentation)
• Must be organized, analytical, and dynamic
• A passion for people
• Have a strategic perspective on the variety of work that we do. Many of our projects
involve strategic thinking based upon the insights gathered from the field. Thus, business,
brand, and/or strategic experience are desirable
• Have a natural skill to engage with people at a deep level. Whether observing or
interviewing customers, or working with fellow team members and clients, a service
designer should be passionate about representing the human perspective in design and
should have skills in bringing this passion to life for the team
• Be a storyteller – A critical element of all our roles is to deliver insights about people
and behavior – verbally and visually – in a way that generates empathy, emotion, and
engagement from the client and design team
• Extensive knowledge and experience with driving and applying user-centered design
processes while working collaboratively with customers, along with cross-functional
teams including engineering, product management, and user research
• Working knowledge of design and prototyping tools, such as Photoshop, Sketch,
Illustrator and Invision
• Proficient in a variety of methods to convey ideas and concepts (e.g. storyboards,
wireframes, prototypes, etc.)
• Knowledge of web-based technologies and their impact on the feasibility of design
solutions, including the capabilities and limitations of technologies for example HTML 5,
CSS, JS frameworks, Bootstrap, responsive, iOS, Android, Windows7/8 and
various other technologies are a plus
• Masters degree in a design-related discipline, or relevant industry experience
• Strong online portfolio available for viewing


Other Requirements:

• Works collaboratively and curiously
• Takes ownership and responsibility for their work
• Responds professionally to feedback and is able to admit mistakes quickly
• A self-starter who identifies opportunities and potential problems – addressing them
effectively and efficiently
• Professional, flexible, and able to succeed in a rapidly changing environment
• Strong organizational, time management skills
• Able to communicate in a clear, consistent, and transparent manner
• Passionate and enthusiastic about excellence and attention to detail
• Seeks out opportunities for self-development and continuing education
• Develops and maintains open honest and trusting relationships
• Goes above and beyond prescribed duties as and when required
• A willingness to travel overseas

How to apply

Please send your CV and Portfolio via email to Include the position title you are applying for in the subject line.  Also, in the body of your email please be sure to include your name, email address, contact phone number and attach your CV and cover letter.