Fjord is a design and innovation consultancy that reimagines people’s relationships with the digital and physical world around them. We use the power of design to create services people love. By combining a human-centered approach with robust methodology, we work with some of the world’s leading businesses to make complex systems simple and elegant.
Founded in 2001, Fjord has a diverse team of 1,500+ design and innovation experts in 35 studios around the globe. Thanks to a unique partnership with Accenture, we’re able to do work that changes the world, and we’re always looking for kindred spirits.
The Product Designer will be part of the product design craft, ensuring our work communicates clearly, is on brand, and delights users while also uncovering user needs through research, develop deep insights, generate concepts, and craft how people will interact with the products and services we design. The product Designer contributes to and is accountable for definition and execution of experience strategy, interface structure, and visual design language throughout engagements at the project level. The Project Designer reports to the Project Designer Sr.
Key task and responsibilities
- Define interactions and services based on relevant business, technical, and design considerations.
- Make design ideas tangible for the Fjord team and the client through visual storytelling, service design, and interaction design techniques.
- Leverage an advanced understanding of technologies, user interface design and visual design fundamentals and techniques in generating an effective range of designs/layouts for elements of the creative solution that address program objectives, and are visually appealing and motivating.
- Explain and discuss design decisions eloquently, and give design feedback.
- Contribute to the definition and creation of flexible, coherent design systems and component libraries.
- Manage some Interaction Design and Service Design activities at the project level.
- Accurately assess own performance.
- Work enthusiastically, respectfully and collaboratively with other team members on assigned accounts.
- Accurately assess performance of self and others.
- Partner with design, technology, and project management to ensure the project meets creative, strategy, and project objectives.
- Own some Interaction Design deliverables.
- Use a range of design methods and practices to design experiences.
- Create the look and feel of concepts.
- Create design concepts through participation in brainstorms and other idea-generating sessions.
- Have an advanced understanding of the client’s business objectives, brand, and consumer to inform strong design ideas.
- Design (and begin to direct others to design) mood boards, comps (with and without wireframes), concept sketches, presentation decks, style guides, and storyboards. May also contribute content to decks.
- Actively articulate creative concepts and designs internally to team.
- Manage and prioritize work effectively, and proactively escalate conflicts with workloads.
- Initiate and participate in internal initiatives.
- Be a Fjord ambassador, attending and helping to plan studio and community events, workshops, and conferences.
- Seek out opportunities for self-development.
- Effectively manage administration such as time reporting, expense submission etc.
- Engage with and work within changing multi-disciplinary teams
- Develop and maintain open honest and trusting relationships
- Continually strive to exceed client expectations
- Communicate in a clear, consistent and transparent manner
- Comply with Health and Safety policies and procedures
- Adhere to procedures relating to the proper use and care of equipment & materials provided
- Perform other related duties as and when required
- 4-5 years of design experience as product designer role at a digital agency; graduate-level study may count toward 1-2 years of professional experience:
- Technology understanding
- Consumer focus
- Solutions aware
- Delivery process familiarity
- Bachelor’s degree / Master equivalent experience in a related field.
- Fluent in English and Spanish. German or French nice to have.
We are a family of Fjordians. Our living culture and borderless playground provide us with space to thrive, following simple core values that inform everything we do. Be adventurous. Bring a vision. Make an impact. Rely on empathy. Nurture collaboration. Stay transparent. Be bold and generous in all you do.
Thanks to our belonging to Accenture Interactive, we’re able to do work that changes the world, and we’re always looking for kindred spirits.
We believe there is nothing more important than creating products and services that will positively impact the world in which we live. Creative, rigorous and effective Service & Interaction Design ensures that impact is realized. Join a team that is curious, creative, driven by empathy, and relentless in our pursuit of meaningful and impactful design.
Please also note that Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity.
Igualdad de Oportunidades en el Empleo
Todas las decisiones de empleo se tomarán sin importar la edad, raza, credo, color, religión, sexo, origen nacional, ascendencia, grado de discapacidad, estado de veterano, orientación sexual, identidad o expresión de género, información genética, estado civil, estado de ciudadanía o cualquier otro motivo o circunstancias protegidas por las leyes federales, estatales o locales.
Please note: In proceeding you will be redirected to the careers site of Accenture in order to complete your application. Accenture has extended its digital offerings to encompass Fjord’s service design expertise. The opportunities this offers in terms of project scope and career development simply makes for an even more exciting and rewarding place to work!